What are cookies?
Cookies and similar technologies are very small text documents or pieces of code, which often include an anonymous unique identifier. When you visit a website or use a mobile application, a computer asks your computer or mobile device for permission to store this file on your computer or mobile device and access information from it. Information gathered through cookies and similar technologies may include the date and time of visits and how you are using the particular website or mobile application.
We may use first and third party cookies on our Site and/or in our emails. First party cookies are cookies placed by us to collect information about you. However, certain cookies available on our Site and/or in our emails are placed by third party website operators. This means that the information about you collected by those third party cookies will be shared with the relevant third party. Please refer to the relevant third party website operator’s privacy notice for more information about how they may use such information.
How long do cookies last?
All cookies have expiration dates that determine how long they stay in your browser:
Session Cookies – these are temporary cookies that expire (and are automatically erased) whenever you close your browser.
Persistent Cookies – these usually have an expiration date and so stay in your browser until they expire, or until you manually delete them.
Cookies used on our site
We use the following types of cookies on our Site:
Essential Cookies – Essential cookies are those cookies which are essential for the operation of a website.
Functionality Cookies – These cookies recognise you when you return to a website, they remember your preferences and they provide enhanced, more personalised features.
Analytics/Performance Cookies – Analytics cookies, along with other information, allow websites to calculate the aggregate number of people using a website and which features of a website are most popular. This information is generally used to improve the website.
The bullet points below set out more information about the individual cookies we may use on our Site and the purposes for which they are used.
XSRF-TOKEN - Used for security reasons
TS* - Used for security and anti-fraud reasons
bSession - Used for system effectiveness measurement
hs - Used for security reasons
SSR-caching - Used to indicate the system from which the site was rendered
svSession - Used in connection with user login
Non-essential Cookies – We may only store and access non-essential cookies on your device with your permission. You are not obliged to give consent to our use of non-essential cookies. Further, if you give your consent and then change your mind you can block or delete them (see below).
Essential Cookies – Please note that we do not need your consent to store and access essential cookies on your device, although you can still block or delete them (see below).
Refusing, blocking and deleting cookies
Please be aware that in order to use some parts of our Site you will need to allow certain essential or functional cookies. If you subsequently block or delete those cookies, some aspects of our Site may not work properly and you may not be able to access all or part of our Site.
Cookies used in emails
Please note that any emails you receive from us may contain cookies or similar technologies to help us to see if recipients have opened an email and understand how recipients have interacted with it. Once you click on an email that contains a cookie, your contact information may subsequently be cross-referenced to [the source email] and/or the relevant cookie. If you have enabled images, cookies may be set on your computer or mobile device. Cookies will also be set if you click on any link within the email.
If you do not wish to accept cookies from any one of our emails, simply close the email before downloading any images or clicking on any links. You can also set your browser to restrict cookies or to reject them entirely. These settings will apply to all cookies whether included on websites or in emails.
In some instances, depending on your email or browser settings, cookies in an email may be automatically accepted (for example, when you’ve added an email address to your address book or safe senders list). Please refer to your email browser or device instructions for more information on this.
Last updated 15th September 2022